General Info
Job Type: Full-Time
Minimum Years of Experience Required: 5 Years
Minimum Years of Education Required: AA
Salary Range: 75,000.00 to 100,000.00 / Annual
Willing to Travel
Speciality: Commercial,Industrial,Institutional
Must be Authorized to Work in the US

Company Info

Seiberlich Trane Energy Services is a franchise of Trane, the global leader in both comfort and energy solutions.  Seiberlich Trane Energy Services, voted as a Top Workplace in Delaware, is the leader in creating and sustaining comfortable, energy efficient buildings.  The company specializes in professional energy services, state-of-the-art Building Automation Systems, the industry’s most comprehensive line of HVAC equipment, service and maintenance, turnkey contracting, parts, and training.  Seiberlich Trane Energy Services provides building solutions designed to optimize operational efficiency, minimize energy spend, and maximize business profitability for our clients.  At Seiberlich Trane Energy Services, we make buildings work better for life!

Seiberlich Trane Energy Services employs people of the highest caliber with a diversity of talents and interests.  The Company seeks people who are not satisfied with just doing an acceptable job but instead who set personal standards that compel them to consistently exceed the expectations of others.  The Company, in turn, is committed to providing a professionally attractive work environment, an opportunity for continuing personal development, and competitive economic rewards.

We have an associate community services committee that plans and executes six to eight community outreach projects per year.  Some of the projects we have participated in during the past year include:  Save the Dunes, RC&D Emergency Home Repair Project, Backpack donations for a local elementary school, Winter Coat Donations for a local school, Dress for Success, DE Mud Run, Sunday Breakfast Mission, Special Olympics and Cancer Walk.  Our associates bring ideas to the committee, which in turn determines if the company can get involved at the time.  If decided that we can, the committee develops a marketing and execution strategy for success of the initiative.  Each year the community outreach initiatives change so that we can get support a variety of different nonprofit organizations and learn more about how we can make a difference in our community as an organization.

Job Description

SUMMARY

Responsible for providing quality Building Automation Systems sales, support, engineering, and sales to operations transfer for Seiberlich Trane Energy Services.  This includes full knowledge of Trane products (BAS and Equipment), Niagara controls systems and their applications. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Identifies potential opportunities with existing and new customers.
• Collects project data and compares to the offices capabilities.
• Develops relationships through sales with multiple buying influences in the customers organization, including project managers, project engineers, and construction.
• Gathers and validates preliminary information and performs facility walkthrough, construction plan review or other requirements.
• Determines project needs, constraints, and responsibilities to meet all of the customers HVAC system design and installation requirements.
• Develops, evaluates, and discusses possible solutions with sales and customer.
• Develops preliminary project fulfillment schedule.
• Responsible for project take-off, selection, pricing, and integration of equipment, controls, and services.
• Responsible for the preparation and review of the proposal scope.
• Validates the preliminary proposal with sales and customer, as required.
• Determines proposal price and selling strategy with sales.
• Reviews and compares contract terms and conditions with Trane/Seiberlich Trane contract standards.
• Prepares transition documents and communicates project readiness for assignment to operations team.  Schedules and attends turnover meetings from sales to operations.
• Resolves major deviations from scope with team after Project Scope Validation.
• Provides total account business activity reports and annual forecasts.
• Provides knowledge and consultation in the form of developing HVAC system related solutions for the customers’ problems, including financial and performance-based considerations.
• Consistently ascertains customer needs and current market opportunities. Assembles, coordinates and interacts with sales team as needed for customer penetration and project acquisition.
• Coordinates with consulting engineers and sales in writing project specifications.
• Coordinates with Estimators in the interpretation of specifications and preparation of proposals.
• Assists customers in answering technical questions on BAS systems, installation, operation, maintenance, and problem resolution.
• Develop integration strategies for clients to manage their various building functions through a single interface.
• Develop control system strategies and technology maturity paths for our owner clients.
• Responsible for keeping abreast of BAS products, product design, and requirements for installation as well as working knowledge of HVAC principles.
• Flexibility to work outside normal work hours, as required.

MEASUREMENT:

• Meet BAS Department Sales and Margin Goals
• BAS customer experience surveys at or above 8
• Follow-up on all BAS proposals within one day of issuance

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Associate's degree/Bachelor’s degree in engineering, engineering technology or business management
• Minimum of 5 years of accomplishments in progressively more demanding roles in Building Automation Systems required.
• Experience in successful Building Automation project design, scope development, negotiation, execution, and post completion service.
• Experience in educating clients in the use of their Building Automation Systems and providing value- added upgrades when appropriate for the application.
• Exposure to multiple controls systems and integration of BAS with metering, lighting control systems, industrial controllers, tenant billing systems and other automated building functions required.
• Understanding of financial paybacks as related to Building Automation and HVAC Systems.
• Working knowledge of Microsoft Office products, Autocad (view only), and programming.

CUSTOMER SERVICE

• Provide an exceptional customer experience.  Communicate with einternal and external customers in a friendly, professional, and patient manner.
• Perform all duties with the goal of building and maintaining long-term customer relationships
• Immediately address any customer’s concern.  Request involvement of other Company personnel as required.  Notify Team Leader of any major concerns and the action taken to resolve 

TEAMWORK

• Demonstrate and promote a spirit of cooperation and teamwork throughout Company
• Continually look for ways to improve processes and serve customers effectively, both internal and external

LANGUAGE SKILLS

• Ability to effectively present information and respond to questions from customers, associates, and company leadership.

MATHEMATICAL SKILLS

• Ability to work with and apply mathematical concepts in practical situations.

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions. 

SAFETY

• Use and promote safe work practices in the office and in the field
• Notify Team Leader or Safety Officer of any unsafe conditions

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Typical office environment

• Typical construction job sites which includes outdoor work and work in mechanical/equipment rooms.  During the job site visits, the associates is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration.  The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Talk, hear, walk, sit, and use hands to operate computer keyboard and telephone. 
• Reach with hands and arms; climb or balance; and stoop, kneel or crouch. 
• Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. 
• Close and distant vision

OTHER REQUIREMENTS:

• Strong organizational skills
• Strong decision making skills
• Excellent oral and written communication skills
• Professional appearance
• Mobility within the office
• Willing to travel as required
• Able to prove U.S. Employment eligibility
• Ability to pass drug screening
• Valid driver’s license
• Flexibility to work overtime/weekends, as required

COMMITMENT LIMITATIONS:

• May not make a non-budgeted, emergency expenditure or commitment of the Company in excess of $500.00

BUSINESS BEHAVIOR / ANTI-TRUST:

• Do not discuss with competition (includes other Trane Service/Parts Companies and manufacturing representatives):
• Company price, costs, profits, or terms of sale
• Person or companies with whom Seiberlich Trane, Trane, Trane Service/Parts Companies/Teams, New System Sales will or will not do business
• Geographical areas of operations

CONFIDENTIALITY / CONDUCT:

• May not divulge any confidential personnel/corporate policy. 
• Will not engage in gossip or other unprofessional conduct
• May not make changes in his/her Job Description, Standards of Performance or quarterly objectives without consultation with Team Leader

Benefits
    Medical Insurance
    Dental Insurance
    Vision Insurance
    Life Insurance
    Retirement Beneift
    Disability Insurance

Seiberlich Trane Energy Services offers a lucrative benefits package that includes Medical, Dental, Vision, Disability, Dependent Care, Flexible Spending or HSA and Life Insurance to all full time associates and a 401k plan.  The company provides 10 paid holidays and up to 27 days for paid time off so that associates can manage their work life balance to meet their personal needs.  The company has an on-site fitness center in addition to providing wellness programs for their family members.  Seiberlich Trane Energy Services encourages professional development for all of our associates and even provides some development opportunities to our associates’ family members.  We provide educational assistance in addition to thousands of workshops and courses from which associates can choose.  These training opportunities are conducted in the classroom or in an on-line learning environment.  The organization has added a wellness program to its expansive benefit offering that enables all family members to participate in a variety of different ways.  The company also has a strong belief in sharing its successes with the associates and provides profit sharing based on the company profit.